Privacy Policy

Last Updated: March 27th, 2025

1. Introduction
   At Position Edge (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, whether through our website https://www.positionedge.com, our services, or communication platforms.

   Our business provides digital marketing solutions — including SEO, reputation management, Google Business Listings optimization, social media management, call tracking, and outbound email, SMS, and voicemail campaigns. This policy outlines how we handle any data involved in providing these services.

2. Information We Collect
   We may collect the following types of data:
   • a) Personal Identification Information
     • Full name
     • Email address
     • Phone number
     • Business name
     • Billing details
   • b) Digital & Technical Data
     • IP address
     • Device/browser type
     • Usage statistics and analytics
     • Call/text/voicemail interaction metrics (for clients using those features)
   • c) Client Campaign Data
     • Content, metrics, and contact lists for outbound marketing campaigns
     • Google Business Listing details and performance data
     • Social Media profile access (only with explicit consent)
3. How We Use Your Information
   We use your data to:
   • Deliver and manage digital marketing campaigns
   • Track performance metrics (calls, texts, emails, social reach, and conversions)
   • Customize and improve our services
   • Respond to your inquiries
   • Send service-related updates
   • Maintain compliance with legal obligations
4. Sharing of Information
   We do not sell your data. We only share information with:
   • Trusted third-party platforms (e.g., analytics or CRM tools), only as needed for campaign delivery
   • Service providers under strict confidentiality agreements
   • Legal authorities if required by law
5. Data Retention
   We retain data only for as long as necessary to provide services and meet legal obligations.
6. Your Choices
   You can request:
   • Access to your data
   • Corrections or updates
   • Deletion of your data (except where legally required)
   • To opt-out of marketing communications at any time
7. Security
   We employ best practices to safeguard your data using encryption, access controls, and secured infrastructure.
8. Contact Us
   For questions or concerns about this policy:
   📧 info@positionedge.com